In order to Help you more Efficiently, Please Check below first:
1.Please let us know your ORDER NUMBER, or the email you use to order;
2.Check your SPAM FOLDER first If you did't receive Order Confirmation or Tracking information update ;
3.If you need to check Order Status and tracking information, Please Login account and Find "My Orders",unregistered customer click Order Tracking;
4. For Exchange or Return, please Read Return Policy first. Thank you!
Emails will be replied within 24 hours in working days but may be delayed during the busy season or holidays.